We are currently seeking a detail oriented and organized individual to join our team as a General Clerk. The general clerk will be responsible for performing a variety of administrative tasks to support the smooth and efficient operation of our office. This role is crucial in maintaining accurate records, facilitating communciation and ensuring that day-to-day tasks are completed in a timely manner. Responsibilities: • Greet visitors, answer phone calls, and respond to inquiries in a professional and courteous manner. • Assist with general office duties, including filing, photocopying, scanning, and faxing documents. • Sort and distribute incoming mail and prepare outgoing mail for shipment. • Maintain and update electronic and paper records, ensuring accuracy and confidentiality. • Schedule appointments, meetings, and travel arrangements for staff members as needed. • Coordinate office supplies inventory and place orders when necessary. • Assist with data entry and basic bookkeeping tasks, such as recording expenses and processing invoices. • Provide administrative support to various departments as requested.

Responsibilities: - Create, schedule and monitor engaging content across various social media platforms to enhance brand visibility and audience engagement. - Assist in developing compelling marketing materials and promotional materials to support marketing campaigns, events and initiatives. - Conduct market research and analysis to identify trends, competitor strategies, and potential opportunities for business growth. - Collaborate with the internal teams to execute marketing campaigns and events successfully. - Provide administrative assistance to various departments. - Maintain accurate records and databases by entering and updating information promptly and efficiently. - Organize and maintain physical and electronic files, ensuring easy retrieval and secure storage of documents. - Serve as a point of contact for customers and internal stakeholders, addressing inquiries, scheduling appointments and responding to requests promptly and professionally. - Support special projects and initiatives as assigned, demonstrating flexibility and adaptability to meet operational needs. - Assist in the preparation of reports, presentations and documentation.

The scope of employees’ work shall include, but not limited to the following: 1)Assist customers with: • Locating products in the store and escorting them to the right shelves. • Process customer transactions and keep records of any transactional activity. • Provide customers with information about products, services, and sales discounts. • Responds to customer’s inquiries about items’ availability at other branches including pricing. • Resolve customer complaints by investigating problems, developing solutions, preparing reports, and making recommendations to management. 2) Shop Maintenance • Maintain the cleanliness of the store and the checkout area. • Maintain proper product display while ensuring the company’s image and standards. • Assist in stock replenishment and keep track of inventory items. 3) Reporting • Report pricing discrepancies and loss and/or damage of products to Store Supervisor, Operation Executive and Operation Manager. • Report any customers’ complaints for future records. • Alerts management of any potential issues relating to daily operation. 4) Others: • Complete and assist tasks assigned by the Operation Executive and Operation Manager. • Any other relevant tasks may be assigned from time to time related to the shop’s operation such as assisting in inventory/stock count and allocation at the warehouse when the new stock shipment arrives.

The scope of employees’ work shall include, but not limited to the following: 1)Assist customers with: • Locating products in the store and escorting them to the right shelves. • Process customer transactions and keep records of any transactional activity. • Provide customers with information about products, services, and sales discounts. • Responds to customer’s inquiries about items’ availability at other branches including pricing. • Resolve customer complaints by investigating problems, developing solutions, preparing reports, and making recommendations to management. 2) Shop Maintenance • Maintain the cleanliness of the store and the checkout area. • Maintain proper product display while ensuring the company’s image and standards. • Assist in stock replenishment and keep track of inventory items. 3) Reporting • Report pricing discrepancies and loss and/or damage of products to Store Supervisor, Operation Executive and Operation Manager. • Report any customers’ complaints for future records. • Alerts management of any potential issues relating to daily operation. 4) Others: • Complete and assist tasks assigned by the Operation Executive and Operation Manager. • Any other relevant tasks may be assigned from time to time related to the shop’s operation such as assisting in inventory/stock count and allocation at the warehouse when the new stock shipment arrives.

The scope of employees’ work shall include, but not limited to the following: Assist customers with: - Locating products in the store and escorting them to the right shelves. - Process customer transactions and keep records of any transactional activity - Provide customers with information about products, services, and sales discounts. - Responds to customer’s inquiries about items’ availability at other branches including pricing. - Resolve customer complaints by investigating problems, developing solutions, preparing reports, and making recommendations to management. Shop Maintenance - Maintaining the cleanliness of the store and the checkout area - Maintain proper product display while ensuring the company’s image and standards. - Assist in stock replenishment and keep track of inventory items. - Keep track of inventory items. Reporting - Report pricing discrepancies and loss and/or damage of products to the Store Supervisor, Operation Executive, and Operation Manager. - Report any customer complaints for future records. - Alerts management of any potential issues relating to daily operations. Others: - Complete and assist with tasks assigned by the Operation Executive and Operation Manager. - Any other relevant tasks may be assigned from time to time related to the shop’s operation such as providing assistance with the stock counting and allocation at the warehouse when the new stock shipment arrives. - Employees will be expected to assist and work at other locations of the branch for both circumstances, planned or unplanned employee absences. (i.e illness, vacation or emergency leave).

Conduct door-to-door servicing Cuckoo products. • Replacing the filters from clients’ houses and performing other maintenance. • Call and set appts with clients. • Manage, resolve and follow up on clients’ needs. • Update daily job completion in system. • Participate in all Company meetings and training sessions.

- Perform inspection, carry out routine AC servicing and maintenance checks. - Test air conditioners to make sure they are working properly. - Run AC, observe its operation, read instruments and gauges, charge with specified types and amount of refrigerants. - Explain to clients on proper AC care and maintenance. - Updating completing job orders in the system. - Train less experienced co-workers.

- Performing installation in accordance with all safety regulations. - Run electrical cables and connect AC to electricity. - Follow all safety guidelines when working with tools and equipment. - Perform regular maintenance on air conditioners. - Diagnose and repair AC. - Test air conditioners to make sure they are working properly. - Estimating and explaining additional installation charges to clients. - Explain to clients on installation process, warranties, proper AC care and maintenance. - Order parts for air conditioners when they need to be replaced.