Customer Service: - Greet customers warmly and assist them in finding products. - Answer customer inquiries and provide information about products and services. - Resolve customer complaints or concerns in a professional and timely manner. - Build and maintain positive relationships with customers. Sales: - Achieve sales targets and goals set by the store management. - Utilize effective selling techniques to promote products and maximize sales. - Upsell and cross-sell products to increase the average transaction value. Product Knowledge: - Stay informed about the features and benefits of products. - Provide accurate and detailed Punctuality and discipline: - Making sure able to be on time during your shift and be disciplined while working. Merchandising and cleanliness: - Ensure that products are properly displayed and organized on shelves. - Implement merchandising strategies to attract customers and enhance the visual appeal of the store. - Make sure shelves and brand store is clean and upkeep.

Responsibilities for Client Executive: –Establish relationships with existing and new clients - Find new prospects and new customers -Closing sales deals over the phone and maintaining good relationships with existing customers (Telemarketing) - Strive to improve customer satisfaction through excellent customer service - Identify and respond to client needs - Keep a high level of knowledge about existing products and services, and learn about new products and services as they come in - Follow up on customer orders as necessary - Anticipate the needs of clients and address them accordingly - Meet with customers to determine their specific needs and wants, making suggestions as appropriate - The patience and ability to engage customers in conversation

We are looking for a hands-on and results-driven Marketing Manager to plan and execute marketing activities that boost brand awareness and drive business growth. Job Summary We need a Marketing Manager who can develop marketing plans and execute campaigns, focusing on road shows, events, and advertisements. Your role will be to bring our brand to life, create engagement, and ensure all marketing efforts are effectively executed and measured. Key Responsibilities • Plan and execute marketing activities such as road shows, events, and advertising campaigns. • Develop a marketing calendar and ensure timely execution of all marketing initiatives. • Work with vendors, agencies, and partners to coordinate marketing activities. • Ensure branding and messaging are consistent across all marketing materials. • Track and analyze campaign performance, making adjustments as needed. • Collaborate with the sales team to generate leads and increase brand reach. • Manage budgets for events, advertising, and promotional activities.

Urgent Hiring Sales Assistant (Kiosk) Location: The Mall, Gadong 1) Customer Service: Greet and assist customers, provide product information, and resolve complaints to ensure customer satisfaction. 2) Store Maintenance: Keep the store clean and organized, restock products, and ensure displays are attractive and well-maintained. 3) Cashier Duties: Process transactions accurately, handle cash and payments, issue receipts, and manage refunds or exchanges. 4) Kiosk Management: Maintain the kiosk, ensure it's stocked and clean, and assist customers with kiosk transactions. 5) General Support: Assist with opening/closing the store, conduct inventory checks, and ensure safety regulations are followed. 6) Team Collaboration: Work with staff to ensure smooth operations, support promotions, and participate in training sessions. Shift hours: - AM: 10 AM - 6 PM - PM: 2 PM - 10 PM

Responsibilities: 1. Staff Management - Serves as a role model for the rest of employees and establishes a workplace culture focused on reliability, productivity, and safety. Provide guidance and support to staff and ensure they adhere to duties/schedules, follow procedures / SOP meticulously, and accomplish tasks within designated timelines. 2. Inventory Management - Managing and maintaining inventory is a crucial aspect of a warehouse supervisor's role. This includes conducting regular stock checks, inspection of goods dispatch daily, work together with our inventory team onto ensuring the accuracy of inventory records, and ensure strict ruling of FIFO / FEFO is practice. 3. Warehouse Operations - Overseeing daily warehouse operations, managing inventory, directing staff activities / schedules, and ensuring compliance with safety regulations. Conduct daily inspections and maintain a safe work environment. 4. Fleet Management - Fleet management procedures include organizing, vehicles inspection carried out daily and maintaining records pertaining to fleet maintenance, breakdowns, permit, road tax renewal, etc. Ensure all company vehicles / equipment are well use/ handle by staff. Maintain accurate records, prepare reports on warehouse operations / activities.

1. Increase the sales and revenue for company: - Adhere to the budgeted and targeted numbers/units 2. Setting sales goals with sales organization: - Set expectations and sales targets in terms of prospects and sales key in with sales organization by meeting with them 3. Monitor sales trend and organization conduct -Studying and monitoring sales data to anticipate future sales trends and identify threats from the numbers extracted from the system to see which products and promotions to be implemented in the coming future. 4. Plan and come up with internal sales strategies - Plan and come up with incentive plans as well as booster meetings to increase sales team’s performance and boost the sales numbers. 5. Liaise with internal stakeholders - To drive strategies to foster a good working relationship to drive revenue - Risk Assessor – To approve/decline the sales orders from sales organization with valid reasons - Accounts – To pass the sales agreement for deduction for rent-to-own products - Natural Care Service Centre (NCSC) – To schedule delivery of products/services to customers - Education/CIAB – To provide proper training and practical skills for sales organization to improve and better their sales skills online and offline - Marketing – To come up with a good promotion to boost the sales numbers and to provide marketing materials for sales pitching online and offline 6. Plan for motivational/bonding activities -

1. Deliveries to various addresses nationwide 2. Organised and multi-task on the job 3. Adhere to schedules as assigned 4. Update customer from time to time for delivery progress/schedule if there’s delay of delivery time. 5. Inspect items when loading and unloading 6. Proper installations of product according to Company SOP 7. Ensure items are in good conditions when customer receives 8. Product functions and warranty explanation to customer 9. Update tasks assigned in systems upon completion of task 10. Collect payment from customer via bank transfer or card terminal only where necessary 11. Report back if vehicle is damaged or unsafe to drive 12. Follow Brunei road law and regulations

Roles & Responsibilities - Create and post daily social media content (photos, reels, videos, and stories) to showcase Hart’s furniture. - Provide accurate information of product features, materials, pricing, and promotions to potential buyers. - Engage with online audiences by responding to comments, messages, and inquiries. - Develop creative social media posts to engage potential buyers - Assist customers in the showroom and provide product recommendations based on their needs. - Build strong customer relationships and provide excellent after-sales service. - Utilise effective selling techniques to promote products and maximise sales. - Achieve sales goals set by the management. - Upsell and cross-sell products to increase the average transaction value. - Make sure to be on time during your shift and be disciplined while working. - Ensure that products are properly displayed and organised in store. - Maintain cleanliness and aesthetics of showroom and products.

Responsibilities for Sales Agent - Establish relationships with new customers - Find new prospects and new customers - Maintain and grow relationships with existing customers - Strive to improve customer satisfaction through excellent customer service - Identify and respond to client needs - Keep a high level of knowledge about existing products and services, and learn about new products and services as they come in - Follow up on customer orders as necessary - Anticipate the needs of clients and address them accordingly - Meet with customers to determine their specific needs and wants, making suggestions as appropriate

Your Role: • Create, manage, and monitor marketing campaigns (such as events, trade shows and product launches) across various platforms, including digital, print, and social media. • Coordinate the production of marketing materials such as brochures, newsletters, presentations, and promotional content. • Conduct market research to identify trends, target audiences, and competitor activities. • Manage and update the company’s website and social media channels to ensure consistent branding and messaging. • Develop and implement innovative, creative, and viral marketing strategies to boost brand recognition. • Liaise with external vendors, agencies, and media partners to execute marketing initiatives. • Support the sales team with materials, presentations, and lead generation activities.