Barista Job Descriptions: The Barista operates in the front-of-house operations to take orders and key sales orders into the cash register. He/She prepares blended and cold drinks according to the company's drink recipes and procedures. He/She weighs, grinds, and packs coffee as per customer's orders. He/She sells and serves baked goods and miscellaneous food items to customers. He/She is required to provide a positive customer experience. Prepare and serve great espresso and coffee drinks and be the Coffee Expert of our store. Excellent knowledge of coffees, their origins, their flavors, notes, and aromas, along with the various methods of brewing, preparation, and presentation. Barista Tasks: • Establish relationships for customer confidence. • Facilitate effective communication and engagement at the workplace. • Facilitate effective work teams. • Follow food and beverage safety and hygiene policies and procedures. • Interact with and serve guests. • Maintain food and beverage service environment. • Maintain workplace safety and health policies and procedures. • Manage productivity improvement. • Prepare and serve cold beverages. • Prepare and serve hot beverages. • Prepare for beverage service. • Provide specialty coffee service.

- Perform inspection, carry out routine AC servicing and maintenance checks. - Test air conditioners to make sure they are working properly. - Run AC, observe its operation, read instruments and gauges, charge with specified types and amount of refrigerants. - Explain to clients on proper AC care and maintenance. - Updating completing job orders in the system. - Train less experienced co-workers.

- Performing installation in accordance with all safety regulations. - Run electrical cables and connect AC to electricity. - Follow all safety guidelines when working with tools and equipment. - Perform regular maintenance on air conditioners. - Diagnose and repair AC. - Test air conditioners to make sure they are working properly. - Estimating and explaining additional installation charges to clients. - Explain to clients on installation process, warranties, proper AC care and maintenance. - Order parts for air conditioners when they need to be replaced.

Keys Responsibilities Operations 1. Conducting risk assessments to identify potential hazards in the workplace. 2. Developing and implementing health and safety policies and procedures to ensure compliance with regulations. 3. Delivering health and safety training programs to employees to raise awareness and promote safe practices. 4. Investigating accidents and incidents to determine their root causes and prevent recurrence. 5. Providing advice on health and safety matters to management and employees, addressing concerns and offering solutions. 6. Maintaining accurate health and safety records to track incidents, training, and compliance with regulations. 7. Staying up-to-date with health and safety legislation to ensure organizational compliance. 8. Collaborating with management, employees, and regulatory bodies to address health and safety concerns and improve practices. 9. Promoting a culture of safety within the organization by fostering awareness, accountability, and best practices. 2. Strategic* Implementation of preventive maintenance measures 3. Engagement Monthly discussions with Committees, Departmental/entities Managers and HOD’s and Director on discrepancies and HSE issues. 4. Continuous Improvement (Kaizen) To establish, maintain and revisit process charts and flow. To conduct quarterly audits, drills and investigations on HSE company-wide working with HRM for kaizen activity. 5. General - Partner with business leaders to address HSE matters, providing coaching, guidance, and resolution support as needed. - Lead and support organizational change initiatives, fostering a positive and adaptive culture within the organization. - Ensures proper documentation of all HSE activities as and when stated and shared by HR - Ensure and practice the outmost protection of office’s confidentiality. - Ensures security and upholding a proper filing system. - Attends and commits to regular monthly interactions with Director, Business Leads and committee members. - Provide a friendly, courteous and professional service at all times. - Handles line managers and enquiries in a courteous, efficient and prompt manner, whilst feeding back a prompt follow up. - Adhers to rules and regulations established in the employee handbook and the company policies concerning fire, health & safety. - To live Vision, Mission and Core Values in daily correspondence. - To maintain a high standard of personal appearance and hygiene - To attend training sessions and meetings as and when required. - To be flexible in your job function and perform any other reasonable duties and responsibilities - Exercise responsible management and behavior at all times and positively representing the company. - Respond to request to undertake any reasonable tasks and secondary duties to changes as dictated by the company, industry and company. Secondary role - Act and support on Supply Chain Management (Procurement and Issuance) - Inventory of Fixed Assets - Acquire, source and manage All office tools and maintenance of Infrastructure - Perform frequent HSE and or WHS "Safety Talks" - Create Preventive Maintenance measures and closing gaps

Key Responsibilities: 1. Customer Service: • Greet customers in a friendly manner. • Keep customer well informed on schedule changes. • Maintain good communication with customers. • Provide basic instructions and troubleshooting support to customers experiencing issues. • Address customer inquiries and concerns related to the customer’s product. 2. Cleaning and Sanitization: • Vacuum, clean and sanitize chair surfaces, including upholstery and control panels. • Apply leather polish to all leather surface of massage chair • Apply sufficient amount of grease to the mechanism and rail track of massage chair. • Vacuum, clean and sanitize fitness product surfaces, mat and display. • Lubricate treadmill running mat. 3. Documentation and reporting: • Update customer’s service card. • Ensure service form are completed and sign-off by customer. • Update completed task to admin and Easyown system on daily basis. • Report back if there’s issue or fault of customer’s product 4. Quality Control: • Conduct quality and functional checks to ensure that massage chairs meet established standards. • Report any issues or patterns to Admin for further analysis and actions.

Essential Duties and Responsibilities of an Inventory • Develops and implements procedures for ensuring that adequate inventory levels are present. • Identifies and optimizes common inventory items. • Works with other teams including sales, shipping and purchasing. • Ensures that inventory counts are completed regularly and in a timely manner. • Audits the facility’s entire inventory on a regular basis and provides reports to management. • Instructs others on how and where to return defective goods. • Keeps a particular area for returned goods tidy and clean. • Undertake any task as instructed by Manager/Supervisor. Required Knowledge, Skills and Abilities • Demonstrates the ability to quickly adapt to changing conditions and solve problems immediately. • Shows the ability to work well under pressure, such as when inventory deliveries or shipments become late or forgotten. • Possesses effective written and verbal communication skills; displays reading comprehension skills. • Exhibits the ability to work well with others and maintain organization between cross-related departments. • Displays the ability to multitask and handle multiple issues at the same time without stress.

-Preparing meal ingredients for the cook, which includes washing, peeling, cutting, and slicing ingredients. -Assisting kitchen staff to unload food supplies from delivery trucks. -Properly washing and drying all dishes, utensils, cooking instruments and cutting boards. -Neatly putting away all utensils, cooking instruments, dishes, and cutting boards in their respective places. -Packing take-out orders as needed. -Removing garbage, replacing garbage bags, and washing garbage cans. -Mopping and sweeping the kitchen areas as required. -Storing ingredients and food items according to food safety standards.

The Supervisor/Senior Barista assists the Head Barista and supervises to ensure that proper security procedures are in place to protect employees, guests, and company assets. He/She manages shifts while upholding standards, product quality, and cleanliness. He/She investigates and resolves complaints concerning quality and service. He/She ensures positive guest service in all areas. He/She possesses barista experience and coffee knowledge and provides barista training to staff. He/She manages the daily operations of the outlet and maintains a quality standard of services. He/She performs daily inventory checks to ensure the maintenance of stocks. He/She corrects any operational inconsistency, and orders, and maintains an acceptable par stock level. Prepare and serve great espresso and coffee drinks and be the Coffee Expert of our store. Excellent knowledge of coffees, their origins, their flavors, notes, and aromas, along with the various methods of brewing, preparation, and presentation. *Senior Barista Tasks:* • Coach for service performance. • Conduct orientation and training. • Coordinate food and beverage service. • Develop a work team. • Implement site/outlet and equipment maintenance plans. • Maintain displays. • Maintain inventories. • Manage operations for service excellence. • Manage productivity improvement. • Manage quality systems and processes. • Manage service performance. • Manage workplace safety and health system. • Prepare and serve hot beverages. • Provide quality control for service. • Provide specialty coffee service. • Solve problems and make decisions at the supervisory level. • Supervise quality procedures. • Supervise, motivate, and empower staff.

The HR Business Partner will serve as a strategic partner to business leaders and provide expert guidance on various HR initiatives and processes. The role requires a strong blend of HR expertise, business acumen, and a proactive approach to driving organizational success through effective people strategies. Key responsibilities: in resourcing, capability building, engagement, wellness, and continous improvement on the business. General - Partner with business leaders to address employee relations matters, providing coaching, guidance, and resolution support as needed. - Lead and support organizational change initiatives, fostering a positive and adaptive culture within the organization. - Ensures proper documentation of all activities - Ensure and practice the outmost protection of office’s confidentiality. - Ensures the security and upholding a proper filing system. - Attends and commits to regular monthly interactions with CC, ECC and TA. - Provide a friendly, courteous and professional service at all times. - Handles line managers and enquiries in a courteous, efficient and prompt manner, whilst feeding back a prompt follow up. - Adheres to rules and regulations established in the employee handbook and the company policies concerning fire, health & safety. - To live Vision, Mission and Core Values in daily correspondence. - To maintain a high standard of personal appearance and hygiene - To attend training sessions and meetings as and when required. - To be flexible in your job function and perform any other reasonable duties and responsibilities - Exercise responsible management and behavior at all times and positively representing the company. - Respond to request to undertake any reasonable tasks and secondary duties to changes as dictated by the company, industry and company.

Conduct door-to-door servicing Cuckoo products. • Replacing the filters from clients’ houses and performing other maintenance. • Call and set appts with clients. • Manage, resolve and follow up on clients’ needs. • Update daily job completion in system. • Participate in all Company meetings and training sessions.