Customer Service: - Greet customers warmly and assist them in finding products. - Answer customer inquiries and provide information about products and services. - Resolve customer complaints or concerns in a professional and timely manner. - Build and maintain positive relationships with customers. Sales: - Achieve sales targets and goals set by the store management. - Utilize effective selling techniques to promote products and maximize sales. - Upsell and cross-sell products to increase the average transaction value. Product Knowledge: - Stay informed about the features and benefits of products. - Provide accurate and detailed Punctuality and discipline: - Making sure able to be on time during your shift and be disciplined while working. Merchandising and cleanliness: - Ensure that products are properly displayed and organized on shelves. - Implement merchandising strategies to attract customers and enhance the visual appeal of the store. - Make sure shelves and brand store is clean and upkeep.

Customer Service: - Greet customers warmly and assist them in finding products. - Answer customer inquiries and provide information about products and services. - Resolve customer complaints or concerns in a professional and timely manner. - Build and maintain positive relationships with customers. Sales: - Achieve sales targets and goals set by the store management. - Utilize effective selling techniques to promote products and maximize sales. - Upsell and cross-sell products to increase the average transaction value. Product Knowledge: - Stay informed about the features and benefits of products. - Provide accurate and detailed Punctuality and discipline: - Making sure able to be on time during your shift and be disciplined while working. Merchandising and cleanliness: - Ensure that products are properly displayed and organized on shelves. - Implement merchandising strategies to attract customers and enhance the visual appeal of the store. - Make sure shelves and brand store is clean and upkeep.

Responsibilities for Client Executive: –Establish relationships with existing and new clients - Find new prospects and new customers -Closing sales deals over the phone and maintaining good relationships with existing customers (Telemarketing) - Strive to improve customer satisfaction through excellent customer service - Identify and respond to client needs - Keep a high level of knowledge about existing products and services, and learn about new products and services as they come in - Follow up on customer orders as necessary - Anticipate the needs of clients and address them accordingly - Meet with customers to determine their specific needs and wants, making suggestions as appropriate - The patience and ability to engage customers in conversation

Essential Duties and Responsibilities of an Inventory • Develops and implements procedures for ensuring that adequate inventory levels are present. • Identifies and optimizes common inventory items. • Works with other teams including sales, shipping and purchasing. • Ensures that inventory counts are completed regularly and in a timely manner. • Audits the facility’s entire inventory on a regular basis and provides reports to management. • Instructs others on how and where to return defective goods. • Keeps a particular area for returned goods tidy and clean. • Undertake any task as instructed by Manager/Supervisor. Required Knowledge, Skills and Abilities • Demonstrates the ability to quickly adapt to changing conditions and solve problems immediately. • Shows the ability to work well under pressure, such as when inventory deliveries or shipments become late or forgotten. • Possesses effective written and verbal communication skills; displays reading comprehension skills. • Exhibits the ability to work well with others and maintain organization between cross-related departments. • Displays the ability to multitask and handle multiple issues at the same time without stress.

Barista Job Descriptions: The Barista operates in the front-of-house operations to take orders and key sales order into the cash register. He/She prepares blended and cold drinks according to the company's drink recipes and procedures. He/She weighs, grinds and packs coffee as per customer's orders. He/She sells and serves baked goods and miscellaneous food items to customers. He/She is required to provide positive customer experience. Prepare and serve great espresso and coffee drinks and be the Coffee Expert of our store. Excellent knowledge of coffees, their origins, their flavours, notes, and aromas, along with the various methods of brewing, preparation, and presentation. Barista Tasks: • Establish relationships for customer confidence. • Facilitate effective communication and engagement at the workplace. • Facilitate effective work teams. • Follow food and beverage safety and hygiene policies and procedures. • Interact with and serve guests. • Maintain food and beverage service environment. • Maintain workplace safety and health policies and procedures. • Manage productivity improvement. • Prepare and serve cold beverages. • Prepare and serve hot beverages. • Prepare for beverage service. • Provide specialty coffee service.

The HR Business Partner will serve as a strategic partner to business leaders and provide expert guidance on various HR initiatives and processes. The role requires a strong blend of HR expertise, business acumen, and a proactive approach to driving organizational success through effective people strategies. Key responsibilities: in resourcing, capability building, engagement, wellness, and continous improvement on the business. General - Partner with business leaders to address employee relations matters, providing coaching, guidance, and resolution support as needed. - Lead and support organizational change initiatives, fostering a positive and adaptive culture within the organization. - Ensures proper documentation of all activities - Ensure and practice the outmost protection of office’s confidentiality. - Ensures the security and upholding a proper filing system. - Attends and commits to regular monthly interactions with CC, ECC and TA. - Provide a friendly, courteous and professional service at all times. - Handles line managers and enquiries in a courteous, efficient and prompt manner, whilst feeding back a prompt follow up. - Adheres to rules and regulations established in the employee handbook and the company policies concerning fire, health & safety. - To live Vision, Mission and Core Values in daily correspondence. - To maintain a high standard of personal appearance and hygiene - To attend training sessions and meetings as and when required. - To be flexible in your job function and perform any other reasonable duties and responsibilities - Exercise responsible management and behavior at all times and positively representing the company. - Respond to request to undertake any reasonable tasks and secondary duties to changes as dictated by the company, industry and company.

Responsibilities for Sales Agent - Establish relationships with new customers - Find new prospects and new customers - Maintain and grow relationships with existing customers - Strive to improve customer satisfaction through excellent customer service - Identify and respond to client needs - Keep a high level of knowledge about existing products and services, and learn about new products and services as they come in - Follow up on customer orders as necessary - Anticipate the needs of clients and address them accordingly - Meet with customers to determine their specific needs and wants, making suggestions as appropriate

We are currently seeking a detail oriented and organized individual to join our team as a General Clerk. The general clerk will be responsible for performing a variety of administrative tasks to support the smooth and efficient operation of our office. This role is crucial in maintaining accurate records, facilitating communciation and ensuring that day-to-day tasks are completed in a timely manner. Responsibilities: • Greet visitors, answer phone calls, and respond to inquiries in a professional and courteous manner. • Assist with general office duties, including filing, photocopying, scanning, and faxing documents. • Sort and distribute incoming mail and prepare outgoing mail for shipment. • Maintain and update electronic and paper records, ensuring accuracy and confidentiality. • Schedule appointments, meetings, and travel arrangements for staff members as needed. • Coordinate office supplies inventory and place orders when necessary. • Assist with data entry and basic bookkeeping tasks, such as recording expenses and processing invoices. • Provide administrative support to various departments as requested.

Responsibilities: - Create, schedule and monitor engaging content across various social media platforms to enhance brand visibility and audience engagement. - Assist in developing compelling marketing materials and promotional materials to support marketing campaigns, events and initiatives. - Conduct market research and analysis to identify trends, competitor strategies, and potential opportunities for business growth. - Collaborate with the internal teams to execute marketing campaigns and events successfully. - Provide administrative assistance to various departments. - Maintain accurate records and databases by entering and updating information promptly and efficiently. - Organize and maintain physical and electronic files, ensuring easy retrieval and secure storage of documents. - Serve as a point of contact for customers and internal stakeholders, addressing inquiries, scheduling appointments and responding to requests promptly and professionally. - Support special projects and initiatives as assigned, demonstrating flexibility and adaptability to meet operational needs. - Assist in the preparation of reports, presentations and documentation.

Roles & Responsibilities - Greet customers warmly and assist them in finding products. - Answer customer inquiries and provide accurate information about products and services. - Resolve customer complaints or concerns in a professional and timely manner. - Build and maintain positive relationships with customers. - Achieve sales targets and goals set by the management. - Utilise effective selling techniques to promote products and maximise sales. - Daily posting on social media to increase social media presence of brand and products. - Upsell and cross-sell products to increase the average transaction value. - Stay informed about the features and benefits of products. - Making sure to be on time during your shift and be disciplined while working. - Ensure that products are properly displayed and organized in store. - Implement merchandising strategies to attract customers and enhance the visual appeal of the store. - Make sure shelves and store is clean and upkeep.