• Conduct door-to-door inspection, analyzing and troubleshooting of Cuckoo products on site. • Effectively addressing repair needs, including but not limited to fixing leaks, tightening fittings, replacing valves, fittings and tubings. • Check Cuckoo products and perform routine maintenance to ensure everything is in working order and good water quality. • Manage clients concerns and complaints and be able to explain technical terms in layman terms to clients. • Available for emergency service calls, which may occur during regular or off business hours. • Ensure timely completion of all paperwork and job completion in system. • Participate in all Company meetings and training sessions.
Read More• Possess own vehicle with valid driving licence. • Able to communicate in both English and Malay. • Professional appearance and work ethic. • Time Management • Basic drilling and plumbing skill. • Problem solving • Customer Service skill • Willing to work overtime and on non-working or Public Holidays. • Proactive, initiative and work independently.
Read More- Performing installation in accordance with all safety regulations. - Run electrical cables and connect AC to electricity. - Follow all safety guidelines when working with tools and equipment. - Perform regular maintenance on air conditioners. - Diagnose and repair AC. - Test air conditioners to make sure they are working properly. - Estimating and explaining additional installation charges to clients. - Explain to clients on installation process, warranties, proper AC care and maintenance. - Order parts for air conditioners when they need to be replaced.
Read More• Proven work experience in installing. repairing and maintaining air conditioning units. • Valid driving license. • Ability to lift heavy objects and climb ladders at heights. • Customer Service skill • Problem solving ability • Time Management • Willing to work overtime • Familiarity with computers • Able to work in all types of weather conditions and physically fit. • Work in a team environment to get the job done efficiently.
Read More• Conduct door-to-door installation of Cuckoo products in an efficient and timely manner. • Understand and advise clients regarding installation set up, warranty, proper care and maintenance. • Manage and resolve clients’ needs pertaining to installation issue. • Ensure timely completion of all paperwork and job completion in system. • Participate in all Company meetings and training sessions.
Read More• Possess own vehicle with valid driving licence. • Able to communicate in both English and Malay. • Professional appearance and work ethic. • Basic plumbing and drilling skill. • Time Management • Customer Service skill • Must be able to lift heavy loads. • Willing to work overtime and on non-working or Public Holidays. • Proactive, initiative and work independently.
Read More• Perform inspection, carry out routine AC servicing and maintenance checks. • Test air conditioners to make sure they are working properly. • Run AC, observe its operation, read instruments and gauges, charge with specified types and amount of refrigerants. • Explain to clients on proper AC care and maintenance. • Updating completing job orders in the system. • Train less experienced co-workers.
Read More- Proven work experience in servicing and maintaining air conditioning units. - Valid driving license. - Ability to climb ladders at heights. - Customer Service skill - Time Management - Willing to work overtime - Familiarity with computers
Read More• Conduct door-to-door servicing of Cuckoo products. • Replacing the filters from clients’ houses and performing other maintenance. • Call and set appts with clients. • Manage and follow up on clients’ needs. • Ensure timely completion of all paperwork and job completion in system. • Participate in all Company meetings and training sessions.
Read More• Possess own vehicle with valid driving licence. • Able to communicate in both English and Malay. • Professional appearance and work ethic. • Time Management • Customer Service skill • Willing to work overtime and on non-working or Public Holidays. • Proactive, initiative and work independently.
Read More• Call clients and schedule appointments for installation and servicing. • Attend and resolve clients issues within the turnaround time. • Investigate and handle complaints. • Print and arrange daily schedule notes. • Preparing, organizing and keep filing up to date. • Prepare reports. • Identify process and operations improvement. • Provide guidance to junior level or entry level staff. • Monitor and maintain office equipment and supplies. • Ensure office is kept clean and organized at all times.
Read More• Detail oriented • Able to work in a team environment. • Excellent oral and written communication skills. • Computer profiency • Ability to multitask and work independently with minimum supervision. • Previous work experience in customer service support will be an added advantage.
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