The scope of employees’ work shall include, but not limited to the following: 1)Assist customers with: • Locating products in the store and escorting them to the right shelves. • Process customer transactions and keep records of any transactional activity. • Provide customers with information about products, services, and sales discounts. • Responds to customer’s inquiries about items’ availability at other branches including pricing. • Resolve customer complaints by investigating problems, developing solutions, preparing reports, and making recommendations to management. 2) Shop Maintenance • Maintain the cleanliness of the store and the checkout area. • Maintain proper product display while ensuring the company’s image and standards. • Assist in stock replenishment and keep track of inventory items. 3) Reporting • Report pricing discrepancies and loss and/or damage of products to Store Supervisor, Operation Executive and Operation Manager. • Report any customers’ complaints for future records. • Alerts management of any potential issues relating to daily operation. 4) Others: • Complete and assist tasks assigned by the Operation Executive and Operation Manager. • Any other relevant tasks may be assigned from time to time related to the shop’s operation such as assisting in inventory/stock count and allocation at the warehouse when the new stock shipment arrives.

The scope of employees’ work shall include, but not limited to the following: 1)Assist customers with: • Locating products in the store and escorting them to the right shelves. • Process customer transactions and keep records of any transactional activity. • Provide customers with information about products, services, and sales discounts. • Responds to customer’s inquiries about items’ availability at other branches including pricing. • Resolve customer complaints by investigating problems, developing solutions, preparing reports, and making recommendations to management. 2) Shop Maintenance • Maintain the cleanliness of the store and the checkout area. • Maintain proper product display while ensuring the company’s image and standards. • Assist in stock replenishment and keep track of inventory items. 3) Reporting • Report pricing discrepancies and loss and/or damage of products to Store Supervisor, Operation Executive and Operation Manager. • Report any customers’ complaints for future records. • Alerts management of any potential issues relating to daily operation. 4) Others: • Complete and assist tasks assigned by the Operation Executive and Operation Manager. • Any other relevant tasks may be assigned from time to time related to the shop’s operation such as assisting in inventory/stock count and allocation at the warehouse when the new stock shipment arrives.