Responsibilities for Client Executive: –Establish relationships with existing and new clients - Find new prospects and new customers -Closing sales deals over the phone and maintaining good relationships with existing customers (Telemarketing) - Strive to improve customer satisfaction through excellent customer service - Identify and respond to client needs - Keep a high level of knowledge about existing products and services, and learn about new products and services as they come in - Follow up on customer orders as necessary - Anticipate the needs of clients and address them accordingly - Meet with customers to determine their specific needs and wants, making suggestions as appropriate - The patience and ability to engage customers in conversation

Essential Duties and Responsibilities of an Inventory • Develops and implements procedures for ensuring that adequate inventory levels are present. • Identifies and optimizes common inventory items. • Works with other teams including sales, shipping and purchasing. • Ensures that inventory counts are completed regularly and in a timely manner. • Audits the facility’s entire inventory on a regular basis and provides reports to management. • Instructs others on how and where to return defective goods. • Keeps a particular area for returned goods tidy and clean. • Undertake any task as instructed by Manager/Supervisor. Required Knowledge, Skills and Abilities • Demonstrates the ability to quickly adapt to changing conditions and solve problems immediately. • Shows the ability to work well under pressure, such as when inventory deliveries or shipments become late or forgotten. • Possesses effective written and verbal communication skills; displays reading comprehension skills. • Exhibits the ability to work well with others and maintain organization between cross-related departments. • Displays the ability to multitask and handle multiple issues at the same time without stress.

Conduct door-to-door servicing Cuckoo products. • Replacing the filters from clients’ houses and performing other maintenance. • Call and set appts with clients. • Manage, resolve and follow up on clients’ needs. • Update daily job completion in system. • Participate in all Company meetings and training sessions.

- Perform inspection, carry out routine AC servicing and maintenance checks. - Test air conditioners to make sure they are working properly. - Run AC, observe its operation, read instruments and gauges, charge with specified types and amount of refrigerants. - Explain to clients on proper AC care and maintenance. - Updating completing job orders in the system. - Train less experienced co-workers.

- Performing installation in accordance with all safety regulations. - Run electrical cables and connect AC to electricity. - Follow all safety guidelines when working with tools and equipment. - Perform regular maintenance on air conditioners. - Diagnose and repair AC. - Test air conditioners to make sure they are working properly. - Estimating and explaining additional installation charges to clients. - Explain to clients on installation process, warranties, proper AC care and maintenance. - Order parts for air conditioners when they need to be replaced.