We are looking for an earnest relationship executive to initiate and nurture steady, mutually beneficial relationships with our clients. As a relationship executive, you should maintain contact with clients, work to understand their needs, and then advise them on which of our offerings could best support their objectives. Customer Relationship Executive Responsibilities: • Ensuring regular communication with existing clients to maintain our company's presence • Handle clients concern, analyze root cause and take improvement activities • Resolving clients inquiries and complaints quickly and efficiently • Managing administration, such as sales orders, collecting agreements and sales documents • Perform sales operations effectively • Planning and executing of roadshow activities • Keeping clients updated on the latest activities and products • Meeting with potential clients to gauge the utility and viability of prospective working relationships • Identifying a range of our offerings that could meet the goals and values of each client. • Ensure onboarding of new clients are properly set up • Conduct product training and explanation to clients • Provide accurate market information report to sales manager and required function • Meeting with manager to plan sales strategically

Responsibilities for Sales Agent - Establish relationships with new customers - Find new prospects and new customers - Maintain and grow relationships with existing customers - Strive to improve customer satisfaction through excellent customer service - Identify and respond to client needs - Keep a high level of knowledge about existing products and services, and learn about new products and services as they come in - Follow up on customer orders as necessary - Anticipate the needs of clients and address them accordingly - Meet with customers to determine their specific needs and wants, making suggestions as appropriate