Good interpersonal skills
Good communication
Sales related skills
Roles and Responsibilities:
We are looking for an earnest relationship executive to initiate and nurture steady, mutually beneficial relationships with our clients. As a relationship executive, you should maintain contact with clients, work to understand their needs, and then advise them on which of our offerings could best support their objectives.
Customer Relationship Executive Responsibilities:
• Ensuring regular communication with existing clients to maintain our company's presence
• Handle clients concern, analyze root cause and take improvement activities
• Resolving clients inquiries and complaints quickly and efficiently
• Managing administration, such as sales orders, collecting agreements and sales documents
• Perform sales operations effectively
• Planning and executing of roadshow activities
• Keeping clients updated on the latest activities and products
• Meeting with potential clients to gauge the utility and viability of prospective working relationships
• Identifying a range of our offerings that could meet the goals and values of each client.
• Ensure onboarding of new clients are properly set up
• Conduct product training and explanation to clients
• Provide accurate market information report to sales manager and required function
• Meeting with manager to plan sales strategically