1. Manual lifting skills
2. Physically Fit and Healthy
3. Good Time management
4. Class 3 driving license and own transport.
5. Good navigation on Brunei roads
6. Good spoken and written in English and Malay
7. Basic tools skills
Roles and Responsibilities:
Key Responsibilities:
1. Customer Service:
• Greet customers in a friendly manner.
• Keep customer well informed on schedule changes.
• Maintain good communication with customers.
• Provide basic instructions and troubleshooting support to customers experiencing issues.
• Address customer inquiries and concerns related to the customer’s product.
2. Cleaning and Sanitization:
• Vacuum, clean and sanitize chair surfaces, including upholstery and control panels.
• Apply leather polish to all leather surface of massage chair
• Apply sufficient amount of grease to the mechanism and rail track of massage chair.
• Vacuum, clean and sanitize fitness product surfaces, mat and display.
• Lubricate treadmill running mat.
3. Documentation and reporting:
• Update customer’s service card.
• Ensure service form are completed and sign-off by customer.
• Update completed task to admin and Easyown system on daily basis.
• Report back if there’s issue or fault of customer’s product
4. Quality Control:
• Conduct quality and functional checks to ensure that massage chairs meet established standards.
• Report any issues or patterns to Admin for further analysis and actions.